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Frequently Asked Questions
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  Quick Answers
What if I have a specific question about my GORE-TEX® product?
Start by reading our FAQ section. Chances are you'll find the answer there. If not, call or email us. We'll be happy to help.

Where can I find stores near me that sell GORE-TEX® products?
Click here for a list of nearby stores and retailers who sell GORE-TEX® garments, accessories, and footwear.
Frequently Asked Questions

Curious about how GORE-TEX® fabrics and apparel are engineered? Wondering about their durability and performance, or how they are cared for and maintained? You'll find all this information and more right here. If not, contact us and we'll be glad to help.
General

 

  

What is GORE-TEX® fabric?
Who can manufacture GORE-TEX® garments?
Where can I buy GORE-TEX® fabric?
Where can I get a GORE-TEX® product catalog?
How can I be sure I'm buying a genuine GORE-TEX® product?

What is GORE-TEX® fabric?
  First introduced in 1978, GORE-TEX® fabric is created when we laminate our patented GORE-TEX® membrane to high-performance textiles, which are then used by authorized garment manufacturers to make outerwear, accessories, and footwear.
 
Who can manufacture GORE-TEX® garments?
 

Only a limited number of specialist apparel manufacturers are licensed to use our fabric in accordance with our strict quality standards. We test every product design before it is approved for production and sell GORE-TEX® fabric only for the production of approved designs. Plus we guarantee the performance of all finished GORE-TEX® apparel, footwear, and accessories ¡X not just the fabric from which the finished product is made.

So if your product says GORE-TEX® on the label, you know it carries the Guaranteed To Keep You Dry® promise, no matter who manufactured it or where you bought it.
 
Where can I buy GORE-TEX® fabric?
  GORE-TEX® fabric is available only to our licensed manufacturers, who create garments and footwear to our exacting standards.
 
Where can I get a GORE-TEX® product catalog?
  At Gore, we manufacture GORE-TEX® and WINDSTOPPERR fabrics ¡X not the finished garments you find in stores. To see products made with Gore fabrics, you have several options: contact us to learn which of your favorite brands contain our fabrics; contact your favorite retailers to request their catalogs; or use our Store Finder to locate stores near you selling GORE® products.
 
How can I be sure I'm buying a genuine GORE-TEX® product?
  No matter which manufacturer makes the product, our label with the GORE-TEX® or WINDSTOPPER® trademark is sewn into an inside or outside seam. You can't miss it. In newer products, it might also be embroidered on the sleeve or chest of a garment, or you might find it on a small metal tag on the outside. Remember: If it doesn't say GORE-TEX®, it's not.